CP Smart Alerts
Whether you have been a retailer for a week or for years, you strive to successfully operate your store every day. With Radiant Systems’ hosted back office solution, CounterPoint SmartAlerts™, you can operate with the tightest control over store operations and increase your focus on fraud prevention and customer satisfaction. Providing you with instant intelligence, CounterPoint SmartAlerts is an above-store management application that streamlines many retail store operations by instantly alerting subscribers of pre-determined key performance indicators such as flash sales. These alerts help you watch your business at all times so that immediate action can be taken against alerted activity that could potentially affect your bottom line. SmartAlerts is a fully integrated application for your CounterPoint software. For both single-site and multi-site retail operators, SmartAlerts is your operation’s eyes and ears. Now you can be at all places at once.

Improve Operational Efficiency
- ● Eliminate manual end-of-day analysis of performance metrics by generating alerts that include actionable data
- ● Monitor systems in real time to stop losses and minimize the total impact of potentially fraudulent behavior
Increase Visibility and Control
- ● Improve controls without impacting store operations
- ● Identify possible fraudulent activity to deter theft from occurring SmartAlerts
Increase Profits
- ● End-of-day sales reports for any location, allowing you to monitor each store’s performance throughout the day
- ● Protect your bottom-line profits by identifying deceptive activity at the point of sale
- ● Immediately contact customers after their visit, using an alert triggered to send after a large purchase is made, boosting customer loyalty and repeat business