Network Security Services
A new offering of products and services that goes beyond mere compliance with current data security standards by providing critical proactive management tools and a threat response network for your stores and restaurants. It’s about maintaining the relationships that you have developed with your customers. It’s about protecting consumer trust.
Will Radiant Security Services make me PCI Compliant?
- No. It is the responsibility of the merchant/operator to be PCI Compliant. The goal of Radiant Security Services is to help business owners secure their networks, detect any possible threats and prevent potential future breaches.
Does Radiant Security Services include data breach protection?
- Yes. Up to $50,000 in data breach protection per site is automatically included with Radiant Security Services. Customers will need to submit their credit card processing merchant ID number in order to activate the breach protection. If they ever switch credit card processing vendors, they will need to resubmit the new ID number in order to be covered. The policy covers up to $500,000 across all sites. For additional information about the data breach protection, visit www.royalgroupservices.com/radiant/.
Which firewall will be installed with Radiant Security Services?
- Radiant installs the Watchguard XTM 21 wireless firewall for the Site Shield component of Radiant Security Services. This is a commercial-grade firewall that includes pre-loaded Radiant base configuration, Intrusion Prevention Service (IPS), web blocker, Gateway antivirus (GatewayAV) and all-inclusive maintenance services.
How does the firewall antivirus work?
- The firewall has an antivirus engine that analyzes all traffic passed through the firewall and automatically updates each hour. The firewall scans for e-mail viruses as well as viruses that may come from websites and file transfer protocols (FTP) as downloaded files.
What is the difference between Secure Access and other remote access tools such as PCAnywhere, LogMeIn and GoToMyPC?
- Unlike other remote access tools, Secure Access uses two-factor authentication, which provides an additional layer of security for restaurant and retail operators when accessing sites remotely. Authorized personnel register their cell phones to receive numerical passcodes that are required for login attempts. These passcodes expire within one minute upon arrival.
Who is Radiant Systems’ Approved Scanning Vendor (ASV)?
What is the difference between malware and crimeware?
- Malware is software that has a perceived intent to harm a network or system without the knowledge of that system’s operator. Crimeware is a type of software that through forensic audits has been determined by credit card brands to have aided past cybercrimes. The Threat Defender component of Radiant Security Services consistently monitors and alerts restaurant and retail operators if malware or crimeware is detected on their network.
Do any other POS competitors offer a solution comparable to Radiant Security Services?
- No. Today there are no other POS providers that offer the layered defense solution that Radiant Systems has developed. However, some third-party security vendors are partnering with Radiant’s competitors to offer comparable services. Examples of third-party competitors would be: VendorSafe, SecureConnect, TotalPCI, Trustwave, SecureWorks and Solutionary.
Is it possible for me to get a virus when using Radiant Security Services?
- Yes. Thousands of new viruses are created every day, so it is possible for a new virus to infect a business owner’s system. Radiant Security Services mitigates this risk by layering defenses that would still protect the payment card network.
